This translation is provided for information only. Only the French version is legally binding.
Legal notice
The Pagachey website is:
Published by
OAURENT
880 018 015 R.C.S. Nanterre
46 rue Maurice Arnoux, 92120 Montrouge, France
EU VAT number: FR13880018015
Hosted by
OVH
2 rue Kellermann 59100 Roubaix, France
How Pagachey works
Pagachey is a listings platform that connects Users known as Posters (businesses or individuals) who have surplus food products with Users known as Requesters (individuals).
For a business (shop, restaurant), a surplus food Product is excess stock or a prepared order that wasn’t sold.
For an individual, it can be a Product they own but don’t intend to eat.
Pagachey is based on geographical proximity between Posters and Requesters, and aims to make it easy for them to connect.
The service mainly relies on the WhatsApp application, owned by Meta.
Offering a Product on Pagachey
By default, a Product offered on Pagachey by a Poster is only available for a limited time, to guarantee its freshness.
After that, a Poster can put the Product back online, or leave it unavailable if they consider it can no longer be offered (no longer fresh enough).
A Poster can also hide their Product before the end of the initial publication period.
A Poster may also offer their product for free.
To publish a Product listing, a Poster must have an active Pagachey account.
Publishing a Product on Pagachey
Publishing a listing with the “Available” status on Pagachey is free when it lasts from 30 minutes to 1 week. Beyond that, a “Pagachey Max” subscription is required.
Picking up a Product through Pagachey
When a Requester sees an available Product they would like, they send a request to the Poster from the listing.
Once the meeting place and time are agreed, both parties can meet.
Once their Product has been handed over (sold or simply given), the Poster must confirm it.
Pagachey Max
A subscription service for 3 months, 6 months or 1 year, without automatic renewal, which allows a user to:
- Publish a listing for 3 weeks or 2 months, in addition to the periods available without a subscription.
- Publish up to 10 listings at the same time, instead of a maximum of 3 without a subscription.
- Be notified of important updates about their own listings, even without recent use of Pagachey (within 24 hours).
- Receive “Food Radar” alerts, even without recent use of Pagachey (within 24 hours).
Payment for Pagachey Max is handled by the payment provider Stripe.
Prohibited content and members
Publishing or sending content that is pornographic, illegal, abusive, racist, rude, inappropriate, protected by copyright, violent, promotional, spam or disrespectful in any other way is strictly prohibited. In that case, the member’s account may be permanently deleted.
Members are responsible for any virus or malware sent through file transfer, and it is their responsibility to check the files they send. Pagachey cannot be held liable for any damage caused by such files.
Handling disputes
If, despite all the measures Pagachey provides, disagreements come between members, Pagachey encourages members to settle them among themselves.
If that does not work, users can contact Pagachey directly using the tools provided (contact form in WhatsApp, or the “Contact us” page on the website).
Intellectual property and limitations
Unless they explicitly state otherwise, users acknowledge that all content created or uploaded on Pagachey, including text, photos, usernames or any other information, may be used by Pagachey, without restriction, for commercial purposes.
The Pagachey team would like to remind users that Pagachey relies on content generated by its users.
Despite all the moderation efforts made by the team, infringements of copyright, trademarks or any other property rights in content created or uploaded by users are not systematically checked.
The Pagachey team therefore invites every member to report suspicious content, taking care to provide evidence with the report. A button attached to each listing lets users flag problematic content.
Content reported as infringing will be removed.
By offering a food product through a listing, the member confirms that they hold sufficient permissions and rights to offer the product they are posting.
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