Privacy

This translation is provided for information only. Only the French version is legally binding.

Who is responsible for your data?

OAURENT, 46 rue Maurice Arnoux, 92120 Montrouge, France, publisher of the Pagachey service and of the pagachey.com website. Contact: laurent@pagachey.com or the Contact us page.

The Pagachey service, in WhatsApp

Pagachey works in WhatsApp, with no app and no password. To run the service, we process:

• your WhatsApp number and its technical identifier, your username and your language;
• your listings: photos, title, description, category, price, quantities, availability and handover location (address and coordinates);
• your searches, your Food Radar areas, your requests, your exchanges with other members (without sharing phone numbers), your reports and the list of members you have blocked;
• your progress (seeds, badges), your loyalty cards and your Pagachey Max access;
• your messages to the team;
• your voice messages (20 seconds maximum), transcribed automatically so they can be understood, as well as the texts and photos you send, analyzed automatically to prepare your listings and answer your requests.

Why, and on what legal basis?

• Providing the service you ask for when you sign up: performance of the terms of use.
• Ensuring safety and moderation (reports, blocking, abuse prevention) and producing anonymized usage statistics: legitimate interest.
• Sending you messages about your listings, your requests and the Food Radar alerts you have turned on: performance of the service.

For how long?

• Account: until you delete it from My account, or automatically after 2 years without any message from you (with a warning 30 days beforehand).
• Listings: until they are handed over or deleted.
• Requests: up to 15 days after handover or cancellation.
• When an account is deleted, your personal data, your listings and your ongoing requests are deleted. Exchanges already completed remain visible to the people you dealt with, under Deleted account. Your reports and your messages to the team are kept without any link to your identity.

The pagachey.com website

The website requires no account and no sign-up. It only processes:

• audience measurement (Google Analytics), only with your consent, kept for 14 months;
• messages sent from the Contact us page, kept for 3 years after the last exchange;
• the server’s technical logs (IP address, pages viewed), used for security and kept for 12 months at most;
• your language choice, remembered by a strictly necessary cookie so the site is shown in the language you picked.

When you click a button that leads to WhatsApp, WhatsApp opens, sometimes with a prefilled message: it only reaches Pagachey if you send it.

Who receives your data?

Your data is processed by Pagachey, on servers hosted in France by OVHcloud.

Automatic analysis of texts, photos and voice messages is handled by Mistral AI (France).

To complete a product’s details, Pagachey looks up the public Open Food Facts database using the barcode only: no personal data is shared.

Only the following services are also involved, each for a specific and limited task:

• WhatsApp (Meta), which delivers the messages, as with any WhatsApp conversation;
• Google, only if you agree (website audience measurement) or if you play a YouTube video;
• ShortPixel, which serves the website’s images;
• Stripe, only if you make a payment (support, Pagachey Max).

Other members only see what you publish (username, badge, listings), never your phone number. No data is ever sold.

Some providers (Meta, Google, Stripe) may process data outside the European Union. These transfers are covered by the EU-US Data Privacy Framework or by the European Commission’s standard contractual clauses.

Your rights

You can access your data, correct it, delete it, restrict its use, object to its processing and get a copy of it (portability), in accordance with Articles 15 to 22 of the GDPR.

The easiest way: My account in WhatsApp (My data for the export, Delete my account), or the Contact us page. We reply within one month.

You can also file a complaint with the CNIL, the French data protection authority (www.cnil.fr).

Cookies

Pagachey keeps the cookies set by this website to the strict minimum. No advertising cookies are used. Audience measurement is only turned on with your consent, and you can change your mind at any time.

Videos: YouTube videos in some articles only load if you click on them; YouTube (Google) may then set its own cookies, under its privacy policy. As long as you don’t play a video, no connection is made with YouTube.

Fonts and images: fonts are hosted on our own server. Article images are optimized by the ShortPixel service, which sets no cookies.

You can change your choices at any time:

Cookie policy

Last updated: November 13, 2026